Making the case for future exploration in food safety by investing, development your staff...
Seeing Regulations As Means of Measuring Worth- Not Meeting Requirements
Forward Thinkers are [i]often seen as visionaries turning great ideas into multi-million-dollar businesses. While forward thinkers understand there is a price or wages of sort, they view (cost) as the true measure against the benefits of potential income and profits to the organization and harnessing critical process as the ultimate goal. While others may see regulations as a means ensuring or meeting public safety; forward thinkers see regulations as an actual measure of what it is worth to a person that is willing to ensure customers satisfaction. Whereas an measurement that can be recorded as a part of price; worth an amount must be interpreted (thought process). The father of economics, Adam Smith, discussed this very though in The Wealth of Nations (1776):
The real price of everything[ii], what everything really costs to the man who wants to acquire it, is the toil and trouble of acquiring it... But though labour be the real measure of the exchangeable value of all commodities, it is not that by which their value is commonly estimated... Every commodity, besides, is more frequently exchanged for, and thereby compared with, other commodities than with labour."
The real cost of meeting Global Food Safety Standard is not what it cost to implement, but the savings of potential losses due to recalls and or harm to our customers. Forward thinking as a process should be viewed as the responsibility that a mature organization, equipping its staff to better serve as World Food Safety Leaders. Developing, encouraging Critical Thinking (local workers) as global movers and shakers; seeing themselves as the leaders that moving global products or process to the global marketplaces enhancing an organizations position both economically as well as the deserving status of "worthy of commanding the world stage". Critical Thinking (as a process) sees (to perceive with the eye) the organizations product from the beginning to the end; ensuring that the quality necessary to delivered and ensures a customer not only received a product; but that the safety of all its ingredients, packaging, and delivery is paramount in making it all happen. This process can be best viewed as the real cost putting a product on every table of the world, by what an organization saves (in recalls, loss production time, law suits) by ensuring it is delivered safe is what it profits.
Necessity The Mother of Inventions
Faced with the opportunity, “that was out of this world”, how and what to feed an astronaut in a sealed capsule under weightless conditions while planning for human space flight, NASA enlisted the aid of The Pillsbury Company to address its principal concerns; out of this opportunity Pillsbury developed (Hazard Analysis and Critical Control Point" the HACCP concept). The potential of one of the most far-reaching space spinoffs, to address NASA’s concerns; HACCP as a process (forward-look) viewed the necessity that foods be safe, rather than to discover or experiment with food safety issues after they have occurred[iii].
Regulations seeking to maintain public safety, and can only measure an organizations ability to pass a test or next inspection (at a moment in time) insuring they meet a requirements (temperature 45°, logs maintained), whereas organizational critical thinkers are looking forward; seeking to exceed customers’ expectation as well as ensuring safe food chain. Somewhere in between are local workers; on one hand the desire to maintain skills to stay employed (certifications, training, etc.) and the other need for the income that is derived from the products the organization produces to earn profits. The goal of the next global marketer and or regulators; who will ensure a safe food chain is "How" to develop critical thinkers that can measure and comprehend the total process, and ensuring food safety at every step.
Developing Critical Thinking
It is believed by Contemporary Cognitive Psychology regarding critical thinking; “that human reasoning; “an indication of an individual’s willingness and inclination to use thinking and creative abilities“[v]. There exist a relationship between critical thinking skills and critical thinking dispositions, which is an empirical question. "Some people have both in abundance (skills and disposition), some have skills but not the disposition to use them, some are disposed but lack strong skills, and some have neither". It can be further concluded that the "critical" in Hazard Analysis and Critical Control Point, at best MUST be developed and to an organizations profit should be nurtured to ensure the necessary control to maintain the safe food chain, in the global food marketplace.
Thinking Global Leaning Forward
Leaning Forward is a 21 century idiom that suggest a "progress, forward thinking movement" being tilt or bend something forward.
Global at heart, the ability to see your product on every table in the marketplace means your organizations must invest in developing critical thinking skills of local workers, moving your organization closer to the solutions that supplies the world. Critical thinking begins to "lean forward" (tilting, bending) as skills are developed, resulting in the ability to sharpen, improve critical thinking as a process. What can be viewed as a potential problem or an opportunity to “move a products across the world” is reduced to “how to move it safely”. When everyone on your team start to Critically Think Globally, everyone now see's your organization now as a global leaders. A shipment that need to be in Geneva, Switzerland, does not cost any more than the labor to move the same product across town when safety is your objective. The customer, or the organization that supplies at either end of the world; next door or Switzerland has already calculated the best way to get your product on their customers table when that means making the dining experience complete (there is no need for the customer to think is it safe), the process is now complete and everyone profits!
Larry Bowe, Principle Consultant; H.A.C.C.P. Navigator LLC, a certified ServSafe Food Safety Instructor and Proctor, as well as a certified instructor, proctor for retail food service, grocery outlets by The National Registry of Food Safety Professionals.
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